FAQ's
Gippsland Jersey FAQs
Brand & Sourcing
Where is your milk produced?
Our milk is sourced from a dedicated group of local Jersey family farms in West Gippsland, and it is processed and bottled right here in Pakenham, Victoria. We are incredibly proud to be 100% independent, farmer-owned, and Australian-made.
Are you the same company as ‘Gippsland Dairy’?
No, we are entirely separate! Gippsland Dairy is a large commercial brand owned by a multinational corporate giant. Gippsland Jersey is a 100% independent, local, farmer-owned business born out of the 2016 dairy crisis to ensure local farmers are paid a fair price. When you buy our milk, your money goes directly back to supporting independent Australian farming families and rural mental health initiatives.
Our Cows & Farming Practices
What is Jersey milk, and why is it special?
Jersey milk comes from pure Jersey cows (the beautiful, caramel-coloured cows with long, lush eyelashes). Jersey milk is naturally superior in quality—it is structurally richer and creamier, meaning it boasts higher levels of calcium, protein (predominantly A2), and essential vitamins than standard supermarket milk. Its unique properties also make it a favourite for baristas because it stretches beautifully to complement specialty coffee.
Are the cows free-range, or are they kept in sheds?
Our cows are fully free-range with plenty of room to roam, averaging less than one cow per acre. They enjoy fresh pasture in new paddocks twice a day, every single day of the year.
Do you feed hormones or antibiotics to your cows to increase production?
Absolutely not. Our Jerseys naturally provide top-notch, premium milk production without the need for artificial additives or growth hormones.
What happens to your bobby calves?
Our farms use best-practice ethical methods for handling our bobby calves. They are kept with their mothers and supplemented with vital colostrum as soon as possible. We rear many of our bull calves to be sold to other local farmers, and we grow a number out each calving season for the premium marbled beef market.
Is Gippsland Jersey milk organic?
No, we are not certified organic. However, our milk is sourced from family farms with a proud history of sustainable, low-input, and ethical farming methods. We are committed to preserving these best-practice traditions for generations to come.
Product Information
What is the difference between your Homogenised and Unhomogenised milk?
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Homogenised milk is forced under high pressure to permanently break up the cream layer, giving it a uniform, consistent texture and a milder flavour profile.
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Unhomogenised milk is left exactly as nature intended. Because it isn't processed under high pressure, the rich cream naturally rises to the top (just give it a shake before pouring!). It retains a deeper, sweeter, and more complex flavour.
Is your milk standardised?
Most standard full-cream supermarket milks are altered or watered down to hit an exact, mathematically precise fat percentage. Our Unhomogenised milk is never standardised—it changes subtly with the seasons, meaning it is the pure, authentic output of whatever our amazing Jersey girls are making at the time.
Buying & Deliveries
Where can I purchase Gippsland Jersey products?
You can find your nearest retail store or café stockist on our Where to Buy page. If your local shop or favourite coffee spot doesn't stock us yet, feel free to fill out our request form, or have them get in touch with us via our Become a Stockist page.
Can I visit your facility?
Yes! Our factory doors in Pakenham feature a fully functioning retail shop and café. You can swing by to stock up on our award-winning milk, cultured butter, ghee, and artisan cheeses, or pull up a stool to enjoy a specialty coffee or a thick milkshake made with 100% Jersey milk.
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Location: 23 Purton Rd, Pakenham, 3810
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Hours: Monday – Saturday, 8:00 AM – 4:00 PM
Do you deliver to my area?
We offer local doorstep delivery across select regions in Victoria. Please check our delivery matrix below to see if your postcode is included.
Still have questions? We’d love to chat. You can get in touch through our website contact form, email us at orders@gippslandjersey.com.au, or give our team a call at 0490 083 716.
PLEASE NOTE: all dairy will be shipped on Thursdays & we can only deliver to specific Victorian postcodes. Please check the list of available postcodes below. Orders not in our delivery zone will automatically be refunded. We hope to be able to deliver Victoria wide in the future.
| 2580 | 3047 | 3162 | 3350 | 3672 | 3888 |
| 2581 | 3048 | 3163 | 3351 | 3677 | 3890 |
| 2582 | 3049 | 3164 | 3352 | 3678 | 3892 |
| 2582 | 3050 | 3165 | 3355 | 3683 | 3896 |
| 2586 | 3051 | 3166 | 3356 | 3685 | 3898 |
| 2588 | 3052 | 3167 | 3357 | 3687 | 3903 |
| 2590 | 3053 | 3168 | 3361 | 3688 | 3904 |
| 2594 | 3054 | 3169 | 3363 | 3690 | 3909 |
| 2600 | 3055 | 3170 | 3370 | 3691 | 3910 |
| 2607 | 3056 | 3171 | 3373 | 3697 | 3911 |
| 2617 | 3057 | 3172 | 3377 | 3699 | 3912 |
| 2620 | 3058 | 3173 | 3380 | 3700 | 3913 |
| 2621 | 3059 | 3174 | 3381 | 3701 | 3915 |
| 2632 | 3060 | 3175 | 3387 | 3707 | 3916 |
| 2640 | 3061 | 3176 | 3388 | 3711 | 3918 |
| 2640 | 3062 | 3177 | 3390 | 3713 | 3919 |
| 2641 | 3063 | 3178 | 3392 | 3714 | 3920 |
| 2642 | 3064 | 3179 | 3393 | 3715 | 3922 |
| 2643 | 3065 | 3180 | 3395 | 3717 | 3925 |
| 2644 | 3066 | 3181 | 3396 | 3719 | 3926 |
| 2646 | 3067 | 3182 | 3400 | 3720 | 3927 |
| 2647 | 3068 | 3183 | 3409 | 3722 | 3928 |
| 2648 | 3070 | 3184 | 3412 | 3723 | 3929 |
| 2649 | 3071 | 3185 | 3414 | 3730 | 3930 |
| 2650 | 3072 | 3186 | 3418 | 3736 | 3931 |
| 2650 | 3073 | 3187 | 3419 | 3737 | 3933 |
| 2650 | 3074 | 3188 | 3424 | 3741 | 3934 |
| 2650 | 3075 | 3189 | 3427 | 3747 | 3936 |
| 2651 | 3076 | 3190 | 3429 | 3749 | 3937 |
| 2652 | 3078 | 3191 | 3431 | 3750 | 3938 |
| 2652 | 3079 | 3192 | 3434 | 3752 | 3939 |
| 2652 | 3081 | 3193 | 3435 | 3754 | 3940 |
| 2653 | 3082 | 3194 | 3437 | 3756 | 3941 |
| 2655 | 3083 | 3195 | 3440 | 3757 | 3942 |
| 2656 | 3084 | 3196 | 3442 | 3758 | 3943 |
| 2658 | 3085 | 3197 | 3444 | 3763 | 3944 |
| 2660 | 3086 | 3198 | 3450 | 3764 | 3945 |
| 2661 | 3087 | 3199 | 3451 | 3765 | 3950 |
| 2663 | 3088 | 3200 | 3453 | 3766 | 3953 |
| 2680 | 3089 | 3201 | 3458 | 3767 | 3956 |
| 2700 | 3090 | 3202 | 3460 | 3770 | 3959 |
| 2701 | 3091 | 3204 | 3461 | 3775 | 3960 |
| 2705 | 3093 | 3205 | 3462 | 3777 | 3962 |
| 2710 | 3094 | 3206 | 3463 | 3778 | 3965 |
| 2710 | 3095 | 3207 | 3465 | 3779 | 3966 |
| 2711 | 3099 | 3211 | 3467 | 3781 | 3971 |
| 2712 | 3101 | 3212 | 3472 | 3782 | 3975 |
| 2713 | 3102 | 3213 | 3478 | 3783 | 3976 |
| 2714 | 3103 | 3214 | 3480 | 3786 | 3977 |
| 2715 | 3104 | 3215 | 3490 | 3787 | 3978 |
| 2716 | 3105 | 3216 | 3496 | 3788 | 3980 |
| 2717 | 3106 | 3217 | 3498 | 3789 | 3981 |
| 2720 | 3107 | 3218 | 3500 | 3791 | 3984 |
| 2722 | 3108 | 3219 | 3505 | 3792 | 3988 |
| 2727 | 3109 | 3220 | 3517 | 3793 | 3990 |
| 2729 | 3110 | 3222 | 3518 | 3795 | 3995 |
| 2730 | 3111 | 3223 | 3523 | 3796 | 3996 |
| 2731 | 3113 | 3224 | 3525 | 3797 | |
| 2732 | 3114 | 3225 | 3527 | 3799 | |
| 3000 | 3115 | 3226 | 3529 | 3800 | |
| 3001 | 3116 | 3227 | 3533 | 3802 | |
| 3002 | 3121 | 3228 | 3537 | 3803 | |
| 3003 | 3122 | 3230 | 3549 | 3804 | |
| 3004 | 3123 | 3231 | 3550 | 3805 | |
| 3005 | 3124 | 3232 | 3551 | 3806 | |
| 3006 | 3125 | 3233 | 3555 | 3807 | |
| 3008 | 3127 | 3234 | 3556 | 3808 | |
| 3010 | 3128 | 3241 | 3558 | 3809 | |
| 3011 | 3129 | 3242 | 3561 | 3810 | |
| 3012 | 3130 | 3250 | 3563 | 3812 | |
| 3013 | 3131 | 3260 | 3564 | 3813 | |
| 3015 | 3132 | 3264 | 3566 | 3814 | |
| 3016 | 3133 | 3266 | 3567 | 3815 | |
| 3018 | 3134 | 3268 | 3568 | 3816 | |
| 3019 | 3135 | 3269 | 3572 | 3818 | |
| 3020 | 3136 | 3272 | 3575 | 3820 | |
| 3022 | 3137 | 3277 | 3579 | 3823 | |
| 3023 | 3138 | 3279 | 3584 | 3824 | |
| 3024 | 3139 | 3280 | 3585 | 3825 | |
| 3025 | 3140 | 3282 | 3595 | 3831 | |
| 3026 | 3141 | 3283 | 3608 | 3840 | |
| 3027 | 3142 | 3284 | 3610 | 3842 | |
| 3028 | 3143 | 3285 | 3612 | 3844 | |
| 3029 | 3144 | 3289 | 3616 | 3844 | |
| 3030 | 3145 | 3300 | 3620 | 3847 | |
| 3031 | 3146 | 3304 | 3621 | 3850 | |
| 3032 | 3147 | 3305 | 3623 | 3851 | |
| 3033 | 3148 | 3311 | 3629 | 3854 | |
| 3034 | 3149 | 3315 | 3630 | 3857 | |
| 3036 | 3150 | 3318 | 3631 | 3858 | |
| 3037 | 3151 | 3324 | 3635 | 3859 | |
| 3038 | 3152 | 3325 | 3636 | 3860 | |
| 3039 | 3153 | 3331 | 3638 | 3862 | |
| 3040 | 3154 | 3335 | 3644 | 3865 | |
| 3041 | 3155 | 3336 | 3649 | 3869 | |
| 3042 | 3156 | 3336 | 3658 | 3870 | |
| 3043 | 3158 | 3337 | 3660 | 3871 | |
| 3044 | 3159 | 3340 | 3662 | 3875 | |
| 3045 | 3160 | 3341 | 3666 | 3880 | |
| 3046 | 3161 | 3342 | 3669 | 3885 |